Last updated: October 21, 2025

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

Nomfro Technologies is a technology company that provides web hosting, domain registration, cloud services, and digital business solutions to individuals and businesses across Africa and beyond.

2. Information We Collect

We collect information to provide better services to our users. This includes:

a. Information You Provide

• Account details: name, email address, phone number, and billing information when you register or make a purchase.

• Payment data: billing address, transaction details, and payment method (processed securely by third-party payment providers).

• Communication: messages sent to our support team or contact forms.

• Business information: company name, domain names, and other data needed to manage your hosting account.

b. Information Collected Automatically

• Technical data: IP address, browser type, device information, operating system, referring URLs, and access times.

• Usage data: how you interact with our site and dashboard.

• Cookies: small files stored on your device to improve functionality and performance.

c. Information From Third Parties

We may receive limited information from domain registrars, payment processors, or analytics providers, consistent with their privacy policies.

3. How We Use Your Information

We use your personal data to:

1. Provide and maintain our hosting and cloud services.

2. Manage your account, transactions, and billing.

3. Communicate with you about your account, support requests, and updates.

4. Improve website performance and user experience.

5. Prevent fraud, misuse, or unauthorized access.

6. Comply with legal and regulatory obligations.

7. Send you promotional messages (only with your consent).

All processing is done lawfully under NDPR and GDPR principles of lawfulness, fairness, transparency, accuracy, and accountability.

4. Legal Basis for Processing (GDPR Compliance)

Under GDPR, our legal basis for processing personal data includes:

• Performance of a contract: providing hosting and support services.

• Legal obligation: complying with applicable laws and regulations.

• Legitimate interest: improving our services and preventing misuse.

• Consent: for marketing or newsletter communications (you can withdraw consent anytime).

5. Data Retention

We retain personal information only as long as necessary to:

• Deliver our services,

• Comply with legal and tax requirements,

• Resolve disputes, and

• Enforce agreements.

When data is no longer required, we securely delete or anonymize it.

6. How We Share Information

We do not sell your data. However, we may share your data with:

• Service providers: payment processors, domain registrars, or email delivery partners who help us operate our services.

• Regulatory bodies: when required by law or court order.

• Business transfers: in case of merger, acquisition, or restructuring, your data may be transferred securely.

All third-party processors are bound by strict confidentiality and data protection agreements.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Enable login and secure sessions,

• Remember preferences,

• Analyze traffic and usage trends, and

• Improve website functionality.

You may disable cookies in your browser settings, but some features may not work properly.

8. Data Security

We use industry-standard technical and organizational measures to protect your data, including:

• Encrypted connections (SSL/TLS),

• Firewalls and malware protection,

• Access control policies, and

• Regular data backup and monitoring.

However, no system is 100% secure. We encourage you to use strong passwords and safeguard your login credentials.

9. International Data Transfers

We may process and store your data on servers located in multiple regions, including Nigeria, Europe, Asia, and the United States.
We ensure that all transfers comply with GDPR and NDPR requirements through the use of data processing agreements and adequate safeguards.

10. Your Rights

Under the NDPR and GDPR, you have the right to:

• Access your personal data.

• Rectify incorrect or incomplete information.

• Erase data (“right to be forgotten”).

• Restrict or object to data processing.

• Data portability – request transfer of your data in a readable format.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or a relevant data protection authority in your country.

To exercise any of these rights, please contact us at [email protected].

11. Children’s Privacy

Our services are intended for users aged 18 and above.
We do not knowingly collect data from children under 18. If you believe we have done so, please contact us to delete such data immediately.

12. Links to Third-Party Sites

Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
If changes are material, we will notify you via email or a notice on our website before they take effect.

14. Contact Us

For questions, concerns, or data requests, please contact:

Nomfro Technologies
Email: [email protected]
Website: https://nomfrohost.com